Systems · Websites · IT guidance

Your business.
Beautifully organized.

Technology that fits how your business actually runs — the systems, the software behind them, and someone senior to call when it matters. Fixed prices. You own it.

Start a projectSee the work ›
hq.dfe.systems
HQ, the owner's dashboard
HQ · for you
portal.dfe.systems
The client portal
Portal · for your customers
The portal on a phone
On their phone

One system, three doors: HQ for you, a portal for your customers, on any device. Sample data.

0 yrs
building and running business technology
0 sectors
from law and finance to manufacturing and trades
0 yrs
on the owner's side of the table
0
account managers between you and the work

Why a business system

Less chasing.
More business.

Scroll, and watch one enquiry become a paid project without anyone retyping a thing.

3 → 1

Organized

Every customer, request and job in one place, not spread across inboxes, spreadsheets and sticky notes.

An enquiry lands in HQ, with everything they told you.

24/7

Efficient

Confirmations, reminders and follow-ups send themselves, in your words, on time.

The reply goes out on its own. One click makes them a client.

0

Effective

"Where are we?" emails. Customers see progress, documents and invoices for themselves.

They watch the build in their own portal and approve each step.

+

Revenue

More enquiries answered, more bookings taken direct, fewer invoices forgotten about.

The invoice is raised, sent and paid without a spreadsheet.

hq.dfe.systems
Enquiries1 new
PS
Priya Sharma · Harbourfront Dental
Online bookings + patient CRM · C$5–15k · 1–3 months
just now
Marcus Chen · Kingsway Property
call booked
Olivia Grant · Grant & Co.
quoted
Sent 7:42 · to priya@harbourfrontdental.ca
Thanks, Priya. I've got your request.
Reference ENQ-2041 · reply within one business day
Harbourfront Dental
Client · project · portal login · deposit invoice
Converted ✓
Hi Priya.
Your booking system is on track for launch.
Discovery ✓Design ✓BuildLaunch
Booking flow v2 is ready
Takes about five minutes to review
Approve
Invoice INV-1052
C$2,237.40
Deposit · website + online bookings
Paid
Sent to the portal and by email · reminder scheduled · receipt issued on payment

Every customer, request and invoice in one place.

What that actually means

Not four subscriptions bolted together. One database your website, your customers and your team all read from, so a booking taken at 11pm is on the schedule, in the accounts and in the customer's portal before you're up.

Built and shipped

Real systems, real businesses.

Read the stories ›
Hydracare Hub
Hockey FUNdamentals
SilentBid
Villa Verde
Mr. Blacktopp
Avon Displays
Beaches Local
The Bench CRM
Hydracare Hub
Hockey FUNdamentals
SilentBid
Villa Verde
Mr. Blacktopp
Avon Displays
Beaches Local
The Bench CRM
The client portal

A portal for your customers

They stop chasing you. You stop repeating yourself.

Progress, previews, documents, messages and invoices behind one login, with their whole team invited. It is the same portal every client here logs into.

  • ✓Approve work with one tap
  • ✓Upload documents both ways
  • ✓Log a support request
  • ✓Pay an invoice

Everything your business runs on.
In one place.

CRM & pipeline

Every lead from first hello to paid, with nothing lost in an inbox.

Bookings & payments

Take bookings and deposits around the clock, not just office hours.

Automations

The confirmations, reminders and follow-ups you'd otherwise forget.

Connected

Your accounting, payments, calendars and phone system, finally talking to each other.

Not only building

Someone senior
to ask.

Most of this work is building something. Some of it isn't — a supplier quote that needs a second opinion, an email system that stopped delivering, an account nobody can get into, or a decision about what to buy. That work is available on its own, with no project attached.

01

Technology guidance

An experienced second opinion before you commit budget. What to buy, what to build, what to leave alone, and what it will genuinely cost to run.

What this covers ›
02

IT support & troubleshooting

The everyday things: accounts, email, devices, licences and the problem nobody can work out. Senior help, without a ticket queue or a script.

What this covers ›
03

Security & continuity

Knowing your business would survive a stolen laptop, a bad click or a supplier going dark — before you have to find out.

What this covers ›

Selected work

Systems that run real businesses.

All work ›
Hydracare Oil Services · Dorset, UK
CRMPortalField app

One hub replaces three systems

Hydracare Oil Services · Dorset, UK

Hockey FUNdamentals Camp · Toronto, since 1995
RegistrationCRMCoach app

Registration and a camp CRM, in one

Hockey FUNdamentals Camp · Toronto, since 1995

SilentBid · schools, clubs and charities
PlatformPaymentsLive screen

Silent auctions that run themselves

SilentBid · schools, clubs and charities

Who you're dealing with

Twenty-five years of
this exact problem.

Systems built and run for law firms, financial institutions, manufacturers, cultural institutions, design studios and trades — including whole organisations where finance, bookings, membership and the website all had to work as one operation. Ten of those years were spent running a business on systems built in-house, which is a useful perspective to bring to yours.

You deal with the person doing the work. Nothing is relayed, resold or handed to a junior once the contract is signed.

More about the experience ›
Dan, founder
Dan · founder

Honest prices. Up front.

Simple Site
from C$795

Usually ready in 2–5 days

Business Website
typically C$1,500–C$3,500

Usually 1–2 weeks

Business System
from C$4,500

Most projects 2–6 weeks

See what's included

Let's organize your business.

A free introductory call. No slides, no pressure, and no need to have it all worked out first — bring a problem or a half-formed idea.

Request a free callSend the details instead

Replies within one business day